You can reverse MTN mobile money transaction from GH₵10.00 and higher amount after transacting to the wrong number or for any reason. Follow the guide below to reverse wrong mobile money transaction in Ghana.
How to reverse MTN mobile money in Ghana.
- Dial MTN mobile money code *170# and send.
- Select option 6 “My Wallet“
- Choose option 4 “Report Fraud“
- choose option 1 “wrong transfers” or option 2 “New reversal processes“
- Enter Fraudster’s number (The wrong number).
- MTN will process your request and hold the money the wrong account. Further details will be sent to you via sms.
Alternatively, for instant holding of the wrong transaction, simply call MTN toll free on 100 or paid call on 0244300000.
Tell them the issue and they will hold the money instantly for reversal on 14th day. The 14th day interval is to settle if there is any dispute that may arise since they don’t know if you are trying to fraud.